09 Jun SSD Progress in Cyprus
The Sustained Service Delivery (SSD) activities in Cyprus have been active for just over three months having launched with the first kick-off meeting in March 2021. Activities continue to progress with over 60 participants currently engaged including migrants, service providers and representatives from NGOs and civil society organisations.
The Cypriot pilot has had to adjust to the various challenges posed by the COVID-19 pandemic which have included measures restricting movement, meetings and crowding. Many of the SSD activities had to be adapted in order to comply with the COVID-19 measures. Going partly online allowed the Cypriot pilot to move ahead with all planned activities, minimising delays, whilst keeping everyone’s safety and health a top priority.
Overall, participants have expressed a high degree of optimism regarding the IMMERSE platform. Some service providers are enthusiastic about IMMERSE’s potential to support—and improve—existing operations. Similarly, migrant participants have expressed that IMMERSE fills a significant gap in the current landscape as no other platform offers the same scope of information. All stakeholders believe that, with minor adjustments, the platform can become a reliable and essential tool in support of migrant integration.
Thinking ahead, the Cypriot team will continue its efforts to engage with all relevant stakeholders in implementing future SSD activities, ensuring the consistent and pertinent feedback that will ensure IMMERSE’s success.