Project Structure

WP1 Project Management

Task 1.1 – Administrative Management

Task 1.2 – Scientific / Technical Management

Task 1.3 – Quality Management

WP2 Ethical, privacy and data management compliance

Task 2.1 – Existing Legal, Ethical and Data Protection Framework Analysis

Task 2.2 – Inclusivity Analysis

Task 2.3 – Research Ethics Protocols

Task 2.4 – MIICT Societal Impact Assessment

WP3 Requirements & Synthesis (INSPIRATION)

Task 3.1 – Co-Design Methodology Definition

Task 3.2 – Requirements Elicitation

Task 3.2.1 – Participant Requirements Elicitation (Migrants and Refugees)

Task 3.2.2 – Participant Requirements Elicitation (Public Sector Services)

Task 3.2.3 – Stakeholder Requirements Elicitation (Expert interviews and other stakeholders)

Task 3.3 – Framing and case studies definition

Task 3.4 – ICTs for Social and Public-Sector Service Transformation & Policy Review

Task 3.5 – Synthesis & Design Briefing

WP4 Co-Design and Co-creation workshops (IDEATION)

Task 4.1 – Phase 1 Co-Creation: Cognitive and Context Mapping, and Storyboarding

Task 4.2 – Phase 2 Co-Creation: Paper Prototyping

Task 4.3 – Development Implementation Blueprint

WP 5 Development of IMMERSE (Integration of Migrants Matcher Service) (IMPLEMENTATION)

Task 5.1 – IMMERSE system requirements and architecture

Task 5.2 – Data storage and processing / analytics

Task 5.3 – Semantic representation and integration

Task 5.4 – Semantic reasoning for decision support

Task 5.5 – End user applications

WP6 Co-Created ICTs for Public Service Access Transformation & Integration (IMPLEMENTATION)

Task 6.1 – Instantiation 1 Core Development – ITALY

Task 6.2 – Instantiation 2 Core Development – SPAIN

Task 6.3 – Instantiation 4 Core Development – CYPRUS

Task 6.4 – ICTs Public Service Integration Framework

WP7 Live Prototyping and Sustained Service Delivery (IMPLEMENTATION)

Task 7.1 – Live Prototyping and Pilot Facilitation and Evaluation Methodologies

Task 7.2 – Live Prototyping Sessions

Task 7.2.1 – Facilitation of ITALY Live Prototyping

Task 7.2.2 – Facilitation of SPAIN Live Prototyping

Task 7.2.3 – Facilitation of CYPRUS Live Prototyping

Task 7.3 – Pilot Facilitation (Sustained Service Delivery)

Task 7.3.1 – Facilitation of ITALY Pilot

Task 7.3.2 – Facilitation of SPAIN Pilot

Task 7.3.3 – Facilitation of CYPRUS Pilot

Task 7.4 – Pilot Evaluation and Results Analysis

WP8 Dissemination and Exploitation

Task 8.1 – Dissemination and Communication Plan

Task 8.2 – Dissemination and Communication Tools Development

Task 8.3 – Dissemination Activities and Events

Task 8.4 – Post-Project Exploitation and Sustainability Framework


MIICT (ICT Enabled Services for Migration) was conceived with the goal of designing, developing and deploying tools that address the challenge of migrant integration. In service of this goal, the project undertakes to co-create improved ICT-enabled services with migrants, refugees, public sector services, NGOs (Non-Governmental-Organisations) and other interest groups. By involving research-users at the centre of our approach we address the need to improve and customise the interfaces used to access key public services so that they better address the requirements of migrants and refugees.

This project has received funding from the European Union’s Horizon 2020 Coordination & Research and Innovation Action under Grant Agreement No 822380.

Project Office

CENTRIC - Centre of Excellence in Terrorism, Resilience, Intelligence and Organised Crime Research

Cantor Building Howard Street, Sheffield, South Yorkshire, S1 1WB, United Kingdom